Roku HDCP error 020

To connect the Roku device with LED a user must have an HDMI cable.   Many times,  while connecting the Roku device,  the users encounter Roku HDCP error 020  due to which users are unable to establish a successful connection.  There could be a number of possible reasons behind the occurrence of this error like a bad  HDMI cable or connector.  The Roku HDCP error 020  will show you an error message and you may notice your screen turns to purple.  The main reason behind this error is that your television is that your device not supporting the  HDCP.  Fortunately, with the help of some simple troubleshooting guidelines, you can fix this problem.

In this guide,  we are going to discuss some simple troubleshooting solutions that can help you to fix Roku error 020.  If you want the fastest possible solution, we suggest you take expert advice.

Troubleshoot the HDCP Unauthorised Error

  • While trying the access the Ultra HD 4K content, you may see your screen turning to purple. If you want to fix the problem, check the ‘Roku Setting’ for ‘HD 4K ‘ streaming and make the necessary changes.  
  • You will require the ‘HDMI 2.0’ input with HDCP 2.2 support to connect. A stable internet connection, 25 Mbps download or better for streaming high definition content. 
  • All the connected devices must support the HDCP 2.2 connection. The devices include; AVR, TV, Soundbar etc.  Else, you won’t be able to stream the best definition of high-quality content. 

Note: If you are using the older Smart TV having multiple ports for HDMI connection, one of them usually supports the HDCP 2.2 connectivity. You can refer to the user manual to check this out. 

Repair HDC Error

The black screen appears when HDCP error detected Roku (error occurring more often and not linked to the high-definition media streaming). All you need is to unplug and plug in your cables to fix the problem.  There are certain guidelines you can follow to do this.

  • Unplug the HDMI cable for all the devices; Roku player, Smart TV, or AVR TV. Make sure that you unplug the cable from both sides
  • Turn off the Roku device and disconnect it from the power cord. Do the same with your TV. After that, reconnect the HDMI cable. Also, remember to check whether the connection is firm and secure. 
  • Plugin the power cord ( for Roku device and TV) and let the devices complete their booting process.  After that,  connect the devices and no more error message should appear. 

Important: The unplug and plug-in connection gives the device a hardware reset.  Software restart can not help in this situation. 

 Other Troubleshooting Solutions:

  • Check the HDMI cable and if there is any fault in the cable, you need to replace it with the new one. This will troubleshoot the Roku HDCP error 020 and you can continue using the Roku services. 
  • While using the HDMI or AVR Switch, you can try connecting your Roku device directly to the TV.  If this is not helping you out, check whether the devices are working with another TV.  If you are able to connect the Roku device and HDMI cable with another television, then there is something wrong with your TV. 

The Bottom Line

The aforementioned guidelines can help you to troubleshoot the Roku HDCP error 020. Once the error is resolved, you can connect the HDMI cable and stream the high-definition quality content whenever you want.  However, if the steps are not helping you to fix the problem, we suggest you contact the Roku experts and seek their advice to fix the error.  The professionals are expertized to find the root cause of the problems and share the best possible solution to the error. So, take expert advice and rid of this error as soon as possible.